Custom domain
A channel site lives on a subdomain like name.inero.ai. The Custom domain plan moves it to an address you own, such as blog.example.com or example.com.
Five steps
- 1
Buy a domain
Any registrar works: Namecheap, Porkbun, reg.ru. Internationalised domains work too.
- 2
Enable the Custom domain plan
In Billing, next to the channel, click “Connect custom domain” and pay.
- 3
Enter the domain
In Sites, open the site settings → “Domain”, enter the address and click “Save” — a table of records for this exact domain appears, with a ready token.
- 4
Add the records at the registrar
Open the DNS records of the domain in the registrar panel. Add the _inero TXT record to prove ownership and one of the two: A to the server IP for the root domain (example.com) or CNAME to name.inero.ai for a subdomain (blog.example.com). Remove other A, AAAA and CNAME records for the same name, or they override ours.
- 5
Wait
Usually 10–30 minutes, rarely up to a day. The site settings show “Connected”, the bot sends a message, and the HTTPS certificate is issued automatically.
DNS records
Values in angle brackets are examples. The real token and subdomain address are shown in the “Domain” section of the site settings, with a “Copy” button.
| Type | Name | Value |
|---|---|---|
| TXT | _inero | inero-verify=<your token>ownership proof; the record name is _inero.example.com or _inero.blog.example.com |
| A | @ | 158.160.59.192for the root domain (example.com) |
| CNAME | blog | name.inero.aifor a subdomain (blog.example.com); the value is your channel subdomain from Sites |
Questions
- What happens to name.inero.ai?
- It stays and redirects to the new domain. If you disconnect the domain, the subdomain opens on its own again.
- How do I check that DNS has propagated?
- In the site settings → “Domain” click “Check now”. Or open the domain in an incognito window: if you see the channel site, it works.
- Do I need a separate certificate?
- No. HTTPS turns on automatically once DNS points to our server.
- Root domain or subdomain?
- The root (example.com) needs an A record to the server IP; ALIAS or ANAME works too if your registrar offers it. A subdomain (blog.example.com) is easier with CNAME: nothing changes if the server moves.
- What about www?
- If example.com is connected, www.example.com redirects to it automatically. No separate records are needed.
- What happens when the subscription ends?
- The domain switches off and the site opens on the subdomain again. After renewal the domain turns back on by itself; the records stay as they are.
- Internationalised domains?
- They work. Enter the address in its native script; at the registrar it appears as xn--…
- Domain behind the Cloudflare proxy?
- Disable proxying (the orange cloud) for this record, or the certificate cannot be issued.
Stuck? Write to support@inero.ai